Technical and support department (after-sales service)

The mission of this unit is to carry out a set of actions and commitments after the sale of products provided by the company including service to the customer during the warranty and warranty period, follow-up complaints expressed by the customer, repairs, practical training of the use of products, etc. is.
The technical unit of Teb and Image Parsian Company is one of the most important units that due to the importance of after-sales services and customer satisfaction, in recent years has had a great quantitative and qualitative expansion. Experienced and committed forces, relying on rich academic education and years of experience in the field of medical and dental equipment, support the trust of the company’s customers.

Sales and Market Development department 

This unit is responsible for carrying out the necessary follow-ups and negotiations in order to develop and expand the market, maintain and increase the number of customers and agencies regarding the existing commodity portfolio and market making with the aim of moving in
The path of vision and reaching the goals of the budget is annual sales. Marketing, attending tenders and exhibitions, holding product introduction meetings, etc. It also forms part of the tasks of this unit.

Systems & Methods department 

This unit is responsible for designing internal structures and processes and optimizing procedures to increase productivity, satisfaction and quality of service. Other duties of this monitoring unit
The correct workflow is in accordance with international standards such as ISO13485 and ISO9001.
In addition to the above, the responsibility of quality assurance and customer satisfaction and preparation of practical management reports and scientific and operational analysis of the results is also the responsibility of this unit.

Foreign Trade & Procurement Department 

This unit is responsible for communicating with representative companies for importing goods and delivering in the company’s warehouse. Identifying resources and products in different countries, communications with the Chamber of Commerce and
Other centers, negotiations with foreign parties, taking action to obtain import permits and communicating with the Ministry of Health and obtaining relevant permits are part of the responsibilities of this unit.

Financial & Accounting Department 

This unit is responsible for recording, recording, maintaining and performing all financial operations and events of the company and preparing financial statements, all receipts and payments, arranging the annual budget and controlling it, creating financial discipline of the company. Communication with banks and financial centers related to the company and updating the reports are also part of the responsibilities of this unit.

Executive & Human Resources Department 

The responsibility of this unit is to identify the facilities and organizational privileges optimally and to remove barriers to work and follow up the relevant affairs in order to increase job satisfaction and employee productivity, as well as to create a suitable platform for attracting, hiring and maintaining qualified human resources in terms of educational planning and continuous learning of employees based on creating organizational discipline and establishing the necessary communication and cooperation between different units of the company in order to advance the work within the framework of the regulations. The company is there to achieve the specified goals.

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